Agenda of Community and Sport Committee

Community and Sport Committee

Meeting Agenda

22 April

2025

Community and Sport Committee AGENDA

Item No.	Item Title	Page No.
	Welcome to Country or Acknowledgment of Country
	Declarations of Interest
	Business Outstanding
1	Response to Public Participation Matter Raised by Mr Ken Salter	6
2	Damage to Sporting Clubs caused by ex-tropical Cyclone Alfred 2025	11
	Confirmation of Minutes
3	Confirmation of Minutes of the Community and Sport Committee No. 2025(02) of 18 March 2025	15
	Officers’ Reports
4	Customer Experience Report 1 October 2024 to 31 March 2025	18
	Notices of Motion
	Matters Arising
	Questions / General Business

** Item includes confidential papers

Community and Sport Committee NO. 2025(03)

22 April 2025

AGENDA

Welcome to Country or Acknowledgement of Country

DECLARATIONS OF INTEREST IN MATTERS ON THE AGENDA

BUSINESS OUTSTANDING

1. Response to Public Participation Matter Raised by Mr Ken Salter

This is a report concerning a response to the Public Participation matter addressed by Mr Ken Salter at the 12 December 2024 Council Meeting concerning the possible social and economic impact on Swifts Rugby League Football Club and Redbank Plains Bears Rugby League Football Club.

Recommendation

That Council receive and note the report concerning the Public Participation matter on the possible social and economic impact on Swifts Rugby League Football Club and Redbank Plains Bears Rugby League Football Club.

2. Damage to Sporting Clubs caused by ex-tropical Cyclone Alfred 2025

This is a report highlighting the extent of damage to sporting clubs within the LGA, in particular those clubs that operate on Council owned facilities, as a direct result of the impacts of Ex-Tropical Cyclone Alfred.

Recommendation

That the report be received and the contents noted.

Confirmation of Minutes

3. Confirmation of Minutes of the Community and Sport Committee
No. 2025(02) of 18 March 2025

Recommendation

That the minutes of the Community and Sport Committee held on 18 March 2025 be confirmed.

Officers’ Reports

4. Customer Experience Report 1 October 2024 to 31 March 2025

This is a report providing an update on the progress of the Customer Experience (CX) program of work including the CX Strategy (attachment 2).

Recommendation

That the Customer Experience Report 1 October 2024 to 31 March 2025 concerning Council’s Customer Experience Program of work be received and the contents noted.

NOTICES OF MOTION

MATTERS ARISING

QUESTIONS / GENERAL BUSINESS

Community and Sport Committee

Meeting Agenda

22 April

2025

Doc ID No: A11415217

ITEM: 1

SUBJECT: Response to Public Participation Matter Raised by Mr Ken Salter

AUTHOR: Manager, Community and Cultural Services

DATE: 31 March 2025

Executive Summary

Recommendation/s

RELATED PARTIES

· Queensland Rugby League

· Rugby League Ipswich

· Swifts Rugby League Football Club

· Redbank Plains Bears Rugby League Football Club

ifuture Theme

A Trusted and Leading Organisation

Purpose of Report/Background

At the 12 December 2024 Council Meeting Mr Ken Salter addressed Council via Public Participation where the following Resolution was subsequently moved by Councillor Paul Tully, seconded by Mayor Teresa Harding and supported by all Councillors:

That the public participation matter in relation to investigating a possible social and economic impact study on Booval Swifts (Swifts Rugby League Football Club) and Rugby League Redbank Plains Football Club (Redbank Plains Bears Rugby League Football Club), be received and referred to the relevant committee for consideration and a referral back to council.

In order to progress the motion, consultation was undertaken by officers with the Chair of Community and Sport Committee Councillor Jacob Madsen and the Deputy Chair of the Community and Sport Committee Councillor Pye Augustine to agree the best way to inform further consideration, that being:

· Seek advice from Rugby League Ipswich on the way the clubs impact each other

· Historic and current participation data for Swifts Rugby League Football Club and Redbank Plains Bears Rugby League Football Club

Rugby League Ipswich have provided the following advice:

“With thanks to the QRL team in providing the below, we are of the belief that the Swifts move into Redbank Plains has limited to negligible effect on the Redbank Plains Bears in what is a growing area for RLI and rugby league in general. In fact, quite the opposite, we are of the belief that there is more than enough room for two clubs with Redbank Plains reaching points in recent years where it would be difficult to accommodate further growth.”

Queensland Rugby League have provided the following participation data:

Redbank Plains Bears Rugby League Football Club Registrations 2020 to 2024 A screenshot of a graph

Description automatically generated

· Redbank Plains Bears has shown solid annual growth across all playing groups and in particular the female participation numbers

· A year on year average growth of 20% in total club registrations since 2020

· In 2024, 76% of registered players were male, down from 82% in 2023

· Total of 741 registered players is the second highest in the local competition with Brothers at 791 and Norths at 595

· Whilst not reflected in the table, QRL confirmed that since 2015 the club’s registration numbers have increased from 447 to 741 resulting in a 65.77% increase

Swifts Rugby League Football Club Registrations 2020 to 2024 A screenshot of a graph

Description automatically generated

· The decrease in numbers in 2023 coincides with the club’s departure from Purga

· In 2023 the club shared training and home games with Goodna Rugby League Club

· Whilst playing out of Fernbrooke (2024) numbers declined across all playing groups – most significantly in the female playing group

· Whilst not present in this table, Swifts will not be fielding a senior team in seasons 2025 and 2026

Registration Comparison RPBRLFC vs SRLFC A screenshot of a graph

Description automatically generated

· Swifts Juniors have fielded less teams than Redbank Plains in the period 2020 – 2024

· This trend is reversed in the Seniors with Swifts fielding greater or equal (2024) numbers than Redbank Plains across the last 5 years

· Redbank Plains have traditionally maintained a stronger female participation rate than Swifts (in particular 2024)

Legal IMPLICATIONS

This report and its recommendations are consistent with the following legislative provisions:

Not Applicable

policy implications

There are no discernible policy implications relating to the report or its recommendation.

RISK MANAGEMENT IMPLICATIONS

There are no discernible risk management implications relating to the report or its recommendation.

Financial/RESOURCE IMPLICATIONS

There are no discernible financial or resource implications relating to the report or its recommendation.

COMMUNITY and OTHER CONSULTATION

· Queensland Rugby League

· Rugby League Ipswich

· Chair of Community and Sport Committee Councillor Jacob Madsen

· Deputy Chair of the Community and Sport Committee Councillor Pye Augustine

Conclusion

The Public Participation matter on the possible social and economic impact on Swifts Rugby League Football Club and Redbank Plains Bears Rugby League Football Club has been responded to with:

· Advice from Rugby League Ipswich on the way the clubs impact each other

· Historic and current participation data for Swifts Rugby League Football Club and Redbank Plains Bears Rugby League Football Club

HUMAN RIGHTS IMPLICATIONS

HUMAN RIGHTS IMPACTS

RECEIVE AND NOTE REPORT

The Recommendation states that the report be received and the contents noted. The decision to receive and note the report does not limit human rights. Therefore, the decision is compatible with human rights.

Don Stewart

Manager, Community and Cultural Services

I concur with the recommendations contained in this report.

Ben Pole

General Manager, Community, Cultural and Economic Development

“Together, we proudly enhance the quality of life for our community”

Community and Sport Committee

Meeting Agenda

22 April

2025

Doc ID No: A11457523

ITEM: 2

SUBJECT: Damage to Sporting Clubs caused by ex-tropical Cyclone Alfred 2025

AUTHOR: Manager, Community and Cultural Services

DATE: 8 April 2025

Executive Summary

Recommendation/s

That the report be received and the contents noted.

RELATED PARTIES

There are no discernible related party conflicts of interest associated with this report or its recommendation.

ifuture Theme

Vibrant and Growing

Purpose of Report/Background

Many of Council’s sporting assets sit within known flood zones, with the most recent events of 2022 and less so 2025, causing significant damage to a number of facilities including their built assets and open spaces.

The damage to these facilities impacts Council and the community sporting clubs at various levels including but not limited to financially, administratively, functionally and in some cases displacement, all of which place pressures on stakeholders to effectively manage and deliver community sport and recreational activities.

Council manages and or activates 287 active/formal playing spaces across 47 locations totalling 105 fields. Of the 47 locations, council identified 12 sites as being deemed to be at high risk of significant damage caused by rising waters, these sites include:

1. Anzac Park – Rosewood – Rugby League

2. Blue Gum Reserve – Tivoli – Rugby League

3. Cribb Park – North Ipswich – Rugby League

4. Evan Marginson Park – Goodna – Rugby League

5. George and Eileen Hastings Sports Centre – One Mile – Softball

6. Goodna Bowls Club – Goodna – Lawn Bowls

7. Ivor Marsden Sports Complex – Amberley – Cricket

8. Jim Finimore – Leichhardt – Touch Football

9. Kippen Park – Goodna – Soccer

10. Richardson Park – Goodna – Rugby League

11. Rotary Park – Bundamba – Soccer

12. Wiley Street Park – West Ipswich – BMX

Unlike the 2022 flood event where all of the above sites were inundated by rising water causing damage to fields and built forms, only four sites were impacted as a result of Ex-Tropical Cyclone Alfred , they were:

1. Jim Finimore, Leichhardt

2. Rotary Park, Bundamba

3. Anzac Park, Rosewood

4. Ivor Marsden Sports Complex, Amberley

Jim Finimore, Rotary and Anzac Parks saw all fields under water with peak levels falling just short of the main club house facilities.

Ivor Marsden Sports Complex had partial flooding resulting in damage to the fence line on Baxter Oval only, the turf block remained fit for play.

Approximately 300m of the chain link fence line at Rotary Park was damaged that will require replacement.

Electrical supply was interrupted to all sites resulting in the loss of power to tower lights, with minimal impact to club houses and associated infrastructure.

In an effort to expedite and manage the expected maintenance requests as a result of
Ex TC Alfred, Council emailed all clubs a damage assessment form (smart form) to be completed by the club. Sixteen clubs returned these reports in the days following Ex-Tropical Cyclone Alfred requesting some level of assistance. Reported damage included building leaks, blocked drains, tripped switch boards, foliage debris, potholes and torn shade sails.

In addition to the self-assessment initiative, all clubs identified as high-risk were contacted and spoken to in the immediate aftermath of the weather event, with the balance of clubs receiving check-ins as per BAU officer engagement protocols.

Legal IMPLICATIONS

This report and its recommendations are consistent with the following legislative provisions:

Not Applicable

policy implications

There are no discernible policy implications associated with this report or its recommendation.

RISK MANAGEMENT IMPLICATIONS

There are no discernible risk implications associated with this report or its recommendation at this time.

Financial/RESOURCE IMPLICATIONS

Sport and Recreation is budgeted and resourced in accordance with the Council budget planning processes. Any items that may move into recommendations in the future will be included in as part of the organisations budgeting process.

COMMUNITY and OTHER CONSULTATION

The following stakeholders have been consulted for this report:

· ICC Works and Field Services

· Ipswich community sporting and recreational clubs

Conclusion

The information provided in this report has been drafted to provide a high-level overview of the level of damage to council owned sport and recreation assets across the city, with a focus primarily on those assets that fall within established and high-risk flood areas.

HUMAN RIGHTS IMPLICATIONS

HUMAN RIGHTS IMPACTS

RECEIVE AND NOTE REPORT

Don Stewart

Manager, Community and Cultural Services

I concur with the recommendations contained in this report.

Ben Pole

General Manager (Community, Cultural and Economic Development)

“Together, we proudly enhance the quality of life for our community”

Community and Sport Committee

Meeting Agenda

22 April

2025

Community and Sport Committee NO. 2025(02)

18 March 2025

Minutes

COUNCILLORS’ ATTENDANCE:

Councillor Jacob Madsen (Chairperson); Councillors Pye Augustine (Deputy Chairperson), Mayor Teresa Harding, Deputy Mayor Nicole Jonic, Andrew Antoniolli (via teams), David Martin and Jim Madden

COUNCILLOR’S APOLOGIES:

Nil

OFFICERS’ ATTENDANCE:

Chief Executive Officer (Sonia Cooper), General Manager Community, Cultural and Economic Development (Ben Pole), General Manager Corporate Services (Matt Smith), General Manager Asset and Infrastructure Services (Seren McKenzie), Manager Media, Communications and Engagement (Mark Strong), Precinct Manager – Nicholas Street Precinct (James Hepburn), Precinct Governance Manager – Nicholas Street Precinct (Mitchell Grant), Senior Media Officer (Darrell Giles), Theatre Technician (Harrison Cate) and Theatre Technician (Tom Haag)

Welcome to Country or Acknowledgement of Country

Councillor Jacob Madsen (Chairperson) delivered the Acknowledgement of Country

DECLARATIONS OF INTEREST IN MATTERS ON THE AGENDA

Nil

BUSINESS OUTSTANDING

Nil

Confirmation of Minutes

1. Confirmation of Minutes of the Community and Sport Committee
No. 2025(01) of 18 February 2025

Recommendation

Moved by Councillor Pye Augustine:

Seconded by Councillor David Martin:

That the minutes of the Community and Sport Committee held on 18 February 2025 be confirmed.

AFFIRMATIVE NEGATIVE

Councillors: Councillors:

Madsen Nil

Augustine

Harding

Jonic

Antoniolli

Martin

Madden

The motion was put and carried.

Officers’ Reports

Nil

NOTICES OF MOTION

Nil

MATTERS ARISING

Nil

QUESTIONS / GENERAL BUSINESS

QuestionS / GENERAL BUSINESS

Councillor Andrew Antoniolli requested consideration of a report to be provided to the next Community and Sport Committee meeting outlining the extent of any damage caused by ex-tropical Cyclone Alfred to sporting clubs, particularly those that operate on Ipswich City Council facilities.

Recommendation

Moved by Councillor Jacob Madsen:

Commencement of Next Meeting

That the Economic and Cultural Development Committee commence at
12.30 pm.

AFFIRMATIVE NEGATIVE

Councillors: Councillors:

Madsen Nil

Augustine

Harding

Jonic

Antoniolli

Martin

Madden

The motion was put and carried.

PROCEDURAL MOTIONS AND FORMAL MATTERS

The meeting commenced at 11.52 am.

The meeting closed at 11.55 am.

Community and Sport Committee

Meeting Agenda

22 April

2025

Doc ID No: A11449783

ITEM: 4

SUBJECT: Customer Experience Report 1 October 2024 to 31 March 2025

AUTHOR: Customer Strategy and Experience Manager

DATE: 7 April 2025

Executive Summary

This is a report providing an update on the progress of the Customer Experience (CX) program of work including the CX Strategy (attachment 2).

Recommendation/s

That the Customer Experience Report 1 October 2024 to 31 March 2025 concerning Council’s Customer Experience Program of work be received and the contents noted.

RELATED PARTIES

There are no discernible related party conflicts of interest associated with this report or its recommendation.

ifuture Theme

A Trusted and Leading Organisation

Purpose of Report/Background

Attachment 1 is the report of the CX Program detailing progress of the program from
1 October 2024 to 31 March 2025.

Legal IMPLICATIONS

This report and its recommendations are consistent with the following legislative provisions:

Not Applicable

policy implications

There are no discernible related policy implications associated with this report or its recommendation.

RISK MANAGEMENT IMPLICATIONS

There are no discernible risk management implications associated with this report or its recommendation.

Financial/RESOURCE IMPLICATIONS

This report is for information only and relates to the 2024 – 2025 financial year. The budget for activities undertaken in the 2024-2025 financial year has been allocated. There are no budget implications relating to this report.

COMMUNITY and OTHER CONSULTATION

The following stakeholders have been consulted for this report:

· Ben Pole – General Manager CCED

· Samantha Chandler – Manager Libraries and Customer Services

· Patrick Hyde – Customer Experience Coordinator

Conclusion

This report highlights the ongoing delivery of the CX Program of work, including the CX priorities as identified in the Customer Experience Strategy.

HUMAN RIGHTS IMPLICATIONS

HUMAN RIGHTS IMPACTS

RECEIVE AND NOTE REPORT

Attachments and Confidential Background Papers

1.	Customer Experience Report 1 October 2024 to 31 March 2025 ⇩
2.	CX Strategy ⇩

Jennifer Gisler

Customer Strategy and Experience Manager

I concur with the recommendations contained in this report.

Ben Pole

General Manager (Community, Cultural and Economic Development)

“Together, we proudly enhance the quality of life for our community”